How Lappy Square collects, uses, protects, and handles your personal information under the Digital Personal Data Protection Act, 2023 & IT Act, 2000.
At Lappy Square, your privacy and trust are paramount. We never sell, rent, monetize, or trade your personal contact details, mobile numbers, or browsing history to third-party marketing brokers, advertisers, or telemarketers.
This Privacy Policy explains how Lappy Square ("Lappy Square", "we", "us", or "our"), operating from Paris Tower, Near Vijay Path Chauraha, Madhyam Marg, Mansarovar, Jaipur, Rajasthan 302020, collects, processes, uses, stores, and safeguards your personal data when you:
By using our platform or interacting with our store, you consent to the data practices described in this policy. If you do not agree, please refrain from using our website and services.
Full name, mobile phone number, email address, and account password when registering or booking on the website.
Billing address, city, state, pincode, and optional company GSTIN for legitimate B2B tax credit invoices.
Brand, model, serial number, processor, specs, and photos of devices submitted for exchange valuation, along with verified UPI/bank details for payouts.
Chat messages, WhatsApp enquiry transcripts, reviews, and feedback shared when interacting with our Jaipur support desk.
When you browse our platform, standard technical information is logged automatically: IP address, device type, operating system, browser version, pages viewed, time spent, and referring URLs. We use this strictly to maintain website security, prevent fraud, and optimize loading speeds.
We process your personal information strictly for legitimate commercial and customer-service purposes:
All digital payment transactions (UPI, Credit/Debit cards, Net Banking) are processed directly through certified, PCI-DSS compliant Indian payment gateway providers.
Lappy Square never collects, processes, or stores complete credit/debit card numbers, CVV codes, expiry dates, or banking passwords on our internal servers. We only retain the transaction status ID, timestamp, and amount for official order record keeping.
When customers sell or trade-in old laptops at Lappy Square, user privacy is safeguarded through stringent technical protocols:
We use minimal cookies and session technologies:
We share your data only on a strict need-to-know basis with trusted partners essential to our operations:
We implement robust administrative, technical, and physical safeguards to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. All web traffic is encrypted using modern 256-bit Transport Layer Security (TLS / SSL) encryption.
As a Data Principal under Indian law, you possess defined legal rights:
Request a summary of personal data held about you and how it has been processed.
Request correction of inaccurate information or deletion of personal data when no longer needed for commercial/tax compliance.
Lodge an official data privacy concern directly with our designated Grievance Officer.
Opt-out of non-transactional marketing communications at any time with a single click or message.
Our website and commercial services are not designed for or directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information without parental consent, please contact us for immediate deletion.
In accordance with the Information Technology Act, 2000 (and rules made thereunder) and the Digital Personal Data Protection Act, 2023, the details of our designated Grievance Officer are provided below:
Grievance & Privacy Desk
Lappy Square Jaipur
Paris Tower, Near Vijay Path Chauraha, Madhyam Marg, Mansarovar, Jaipur 302020
Email: lappysquare@gmail.com
Phone / WhatsApp: +91 93769 88788
* Grievance inquiries are acknowledged within 48 business hours and resolved within 30 days as mandated under Indian law.
